Are you overwhelmed by the constant flow of customer inquiries?
Want to be able to grow your business while providing your clients constant attention? As a small or medium business owner, managing communication can be the single point of difference and preference between companies.
By now you have surely noticed that emails and SMS channels are outdated and do not bring the engagement that the business needs to grow and develop. Every unanswered question or delayed response can mean lost sales and a tarnished reputation. Your team is stretched thin, struggling to keep up with demands while trying to provide exceptional service. The risk of burnout looms large, not to mention the potential for unhappy customers who may turn to your competitors instead.
Take your customer communication up a notch and customize one of our solutions for your best usage via Business Automation on WhatsApp.
89% of consumers want to chat with businesses in messaging channels (WhatsApp, Viber, Line)
90% of consumers prefer to ask questions in chat customer care (Sinch)
75% of the respondents expect customer care response within 5 minutes of making contact (McKisney)
Business Automated Communication solutions over WhatsApp Business API:
* higher conversion rates
* enhanced user experience
* increased engagement
* increase revenue and profits immediately!
About Us
Introducing our specialized automation consulting service tailored for small and medium businesses! We empower you to harness the power of WhatsApp for your business communication. With our expertise, we help you identify which parts of your operations can be automated using chatbots and flow creation, ensuring you never miss a customer inquiry again.
But that’s not all. Our dedicated team will create a customized bot for your B2C communication needs, making your customer interactions seamless and efficient. Whether you need to answer frequently asked questions, process orders, or handle support inquiries, we’ve got you covered!
Imagine the possibilities
Faster Response Times
Engage with customers instantly and improve their experience
Increased Efficiency
Free up your team's time to focus on what truly matters—growing your business.
Customized Solutions
Tailor-made strategies and bots that fit your unique business model and customer needs.
WhatsApp Consulting Service
Evaluate automation potential, build a precise plan and logic scenario Our experts will work closely with you to develop a comprehensive strategy for automating your business-to-customer communication over WhatsApp. We'll identify which aspects of your operations can be automated with chatbots and flow creation, maximizing efficiency and customer satisfaction, and we will build the exact flow logic and scenarios that will suit your needs in best way possible, and handover the detailed plan to developers of your choice - our or yours.
Custom Bot Creation
Our dedicated team will design a personalized bot in accordance with the outlined logic and flow, that perfectly fits your business model, handling everything from FAQs to order processing, ensuring your customers receive immediate assistance around the clock.
Examples of best use cases for WhatsApp Automation:
-
Customer care 24/7
from QA to operations- you can increase customer satisfaction and operational capacity with no additional resources and enjoy immediate profits -
Digital Assistant
Seamless booking and scheduling -
Language and professional schools:
Updates, homework, news, changes, surveys and evaluations -
Professional services - Lawyers, Doctors, Beauticians, Tutors, Gyms
Scheduling, services updates, QA 24/7, upsellign and cross selling additional services -
E-commerce
New products updates, abandoned cart, order tracking, new leads generation, marketing etc -
Event organizers
Event creation, reminders, attendance and changes notifications, ticketing, event browsing -
Car rentals
The whole process automated over WhatsApp - from browsing cars to order, customer care, uploading all details and to car receiving/returning. -
Real Estate
The whole process can now be automated - from browsing the properties to scheduling viewing, leaving feedback, QA, follow up etc.
Ready to transform your customer communication? Contact us today to start your journey towards seamless WhatsApp Business automation!